Privacy Policy

MACC Hospitality LLC, doing business as The Drunken Munkey (“we,” “us,” or “our”), operates the restaurant at 338 East 92nd Street, New York, NY 10128 and the website drunkenmunkey.com. This policy explains what information we collect, how we use it, and the choices you have — including how our text messaging (SMS) works.

Information We Collect

• Reservations & contact: when you book a table on our website, by phone, or in person — or inquire about a private event — we collect your name, phone number, email address, party size, and any preferences you share.
• Payments: card payments are processed in-restaurant by our payment processor. We do not store your card number on our systems.
• Website analytics: our site uses Google Analytics to understand general visitor traffic (pages visited, device type, approximate location). This data is aggregated and does not identify you personally. Google’s handling of this data is governed by Google’s privacy policy.

How We Use Your Information

• To schedule, confirm, remind you about, and update your reservations
• To respond to questions and event inquiries
• To operate, protect, and improve the restaurant and our website
• To comply with legal obligations

Text Messaging (SMS)

By providing your mobile number when booking a reservation — on our website, by phone at (646) 846-8986, or in person — you consent to receive text messages from The Drunken Munkey about your reservation, such as confirmations, reminders, and schedule updates, and replies to questions you text us.

• Message frequency varies (typically 1–3 messages per reservation).
• Message and data rates may apply.
• Text STOP to stop. Text HELP for help, or call us at (646) 846-8986.
• Consent to receive text messages is not a condition of making a reservation or any purchase.

How We Share Information

We do not sell, rent, trade, or transfer your personal information to any external organization. Mobile numbers and SMS opt-in data are never shared with anyone for any purpose, as stated above. The systems that operate parts of our service — our reservation platform and telephone system — act solely on our behalf and may not use your information for their own purposes. Website analytics data is aggregated and contains no names, phone numbers, or contact information. We may disclose information where required by law.

How We Protect Your Information

We maintain safeguards designed to protect personal information from unauthorized access, use, or disclosure:

• Administrative safeguards: access to personal data is limited to authorized personnel and service providers on a need-to-know basis, and all are bound by confidentiality obligations. Staff are trained to handle guest information responsibly.
• Technical safeguards: our website uses encrypted connections (HTTPS), and the systems where reservation and contact information is stored are protected by access controls and password authentication.
• Physical safeguards: devices and any paper records containing guest information are kept in restricted areas of the restaurant, accessible only to authorized staff.

We review these safeguards periodically and limit the data we collect to what we need to serve you.

Data Retention

We keep reservation and contact information for as long as needed to provide our services and meet legal, tax, and accounting obligations, then delete or anonymize it.

Your Choices

• Opt out of text messages at any time by replying STOP.
• Ask us to access, correct, or delete the information we hold about you by emailing KingKong@drunkenmunkey.com. We do not sell personal information.

Children’s Privacy

Our website and messaging are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the latest revision; material changes will be posted on this page.

Contact Us

The Drunken Munkey (MACC Hospitality LLC)
338 East 92nd Street, New York, NY 10128
(646) 846-8986  ·  KingKong@drunkenmunkey.com